Security Statement

Intercom for Jira is a product to facilitate an efficient workflow when working with Intercom conversations and Jira issues. We display your Intercom conversation, user and lead data next to your Jira issues. On the intercom side we publish Jira issue activities as admin notes to conversations.

Jira Cloud

Data

  • Intercom for Jira transfers data between Jira Cloud and Intercom using an intermediary server owned by ToolsPlus at intercom-for-jira.toolsplus.io, hosted on AWS EC2.

  • AWS servers are located in Oregon, United States.

Access

  • We take great pains to securely authenticate your connection to Intercom.

  • We never store any Intercom or Jira data on our servers.

  • We do not store your Intercom or Jira credentials anywhere.

Jira Server

Data

  • Intercom for Jira transfers data between your Jira Server and your Intercom app/s directly. There is no intermediary server.

Access

  • We take great pains to securely authenticate your connection to Intercom.

  • We never store any Intercom or Jira data on servers that are not yours.

  • We do not store your Intercom or Jira credentials anywhere.