Adding the app to Inbox

After your Intercom administrator has installed the Intercom Inbox app in your Intercom workspace, you can add the Jira Cloud app to your Inbox.

Teammate-specific configuration

Note that adding the Jira Cloud app to your Intercom Inbox will not automatically add it to your teammates' Inboxes. Each Intercom teammate will have to add the app themselves.

From your Intercom Inbox, click Edit apps (1) at the bottom of the Inbox sidebar.

Find Jira Cloud (1) in the list of apps and then click the pin icon (2) to add the app to your Inbox sidebar.

The Jira Cloud app (1) is now ready to be used.