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          • Managing visible Intercom data fields
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          • Configuring the app user
          • Revoking Intercom connection
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            • Configuring notifications for specific issue transitions
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          • Revoking Intercom connection
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          • Linking Intercom conversations
          • Inspecting linked Intercom conversations
          • Commenting linked Intercom conversations
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          • Creating new Jira issues
          • Linking existing Jira issues
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          • Changing the Intercom app user
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        • Intercom teammates
          • Adding the app to Inbox
          • Creating new Jira issues
          • Linking existing Jira issues
          • Managing linked Jira issues
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  1. Intercom

Jira Cloud for Intercom

Supercharge your Intercom with this powerful Jira integration

PreviousFAQNextGet started

Last updated 11 months ago

Jira Cloud for Intercom is a free-of-charge Intercom app that allows you to create and link Jira issues from your Intercom Inbox. Together with the paid Jira companion app you can unleash additional features such as commenting or unlinking issues. Head over to the get started guide to get up and running.

Find the app in the Intercom app store

Do more with the Jira integration

Jira Cloud for Intercom works even better together with the Jira integration. This combo allows you to link and unlink Intercom conversations to Jira issues, have updates to Jira issues posted as notes to linked Intercom conversations and even reopen linked conversations when the Jira issue is closed.

Documentation

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