Get started

Quick start

If you are an Intercom administrator and want to get up and running quickly head to the Setting up guide. This will run you through all the required steps to get going.

If you are Intercom teammate start with adding the app to your Inbox.

User guides

If you are looking for specific information or want to learn more on how to use the app we have prepared guides with different users in mind.

pageIntercom administrator

Intercom administrator guides focus on the setup and configuration aspects of the Intercom app. The steps described in these guides are typically only available to Intercom teammates with admin rights.

pageIntercom teammates

Intercom teammate guides explain how to leverage the Intercom Inbox app. The steps described are available to all Intercom teammates.

If there are any questions left unanswered by the user guides have a look at the frequently asked questions.

pageFAQ