# Managing linked Jira work items

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**Paid features**

Note that the features described on this page and the linked Jira work items sidebar are only available if you have the [Jira companion app](https://marketplace.atlassian.com/apps/1217371/intercom-for-jira?hosting=cloud\&tab=overview) licensed and installed.
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To interact with any of the linked Jira work items, **click on the work item (1)**. 

<figure><img src="https://3976155500-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LGUXywqOAgHcx2c0YGM%2Fuploads%2FQsUBza4Ch4w0lyQHiy1x%2FManage%20links%20-%20start.jpg?alt=media&#x26;token=23c144ed-e2c6-4c83-80e2-ccf574a97608" alt=""><figcaption></figcaption></figure>

This will open the **work item actions menu (1)**. From here, you can **open the work item directly in Jira**, **unlink it** from the conversation, or **add a comment** to the linked Jira work item.

You can return to the app home screen by clicking the **Back button (2)**.

<figure><img src="https://3976155500-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LGUXywqOAgHcx2c0YGM%2Fuploads%2FXZzHMWfrb9hpCYHRcTSF%2FManage%20links%20-%20actions.jpg?alt=media&#x26;token=ed9ab98d-6154-4951-b421-1a20ce807fcb" alt=""><figcaption></figcaption></figure>