> For the complete documentation index, see [llms.txt](https://docs.toolsplus.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/guides/intercom-teammates/managing-linked-jira-issues.md).

# Managing linked Jira work items

{% hint style="info" %}
**Paid features**

Note that the features described on this page and the linked Jira work items sidebar are only available if you have the [Jira companion app](https://marketplace.atlassian.com/apps/1217371/intercom-for-jira?hosting=cloud\&tab=overview) licensed and installed.
{% endhint %}

To interact with any of the linked Jira work items, **click on the work item (1)**. 

<figure><img src="/files/3F6VIakdtgLNSNq5mhez" alt=""><figcaption></figcaption></figure>

This will open the **work item actions menu (1)**. From here, you can **open the work item directly in Jira**, **unlink it** from the conversation, or **add a comment** to the linked Jira work item.

You can return to the app home screen by clicking the **Back button (2)**.

<figure><img src="/files/b6QygZ9nSVbqhbJ1zV4X" alt=""><figcaption></figcaption></figure>