> For the complete documentation index, see [llms.txt](https://docs.toolsplus.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/concepts.md).

# Concepts

- [App workflow](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/concepts/app-workflow.md)