> For the complete documentation index, see [llms.txt](https://docs.toolsplus.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/get-started.md).

# Get started

If you are a Jira and Intercom administrator and want to get up and running quickly, head to the [Setting up guide](/atlassian-cloud/intercom-for-jira/guides/jira-administrators/setting-up.md). This will run you through all the required steps to get going.

If you are looking for specific information or want to learn more about how to use the app, we have prepared guides tailored to different user types.

{% content-ref url="/pages/-MCyvT8D6-xtnmLLy3NR" %}
[Jira administrators](/atlassian-cloud/intercom-for-jira/guides/jira-administrators.md)
{% endcontent-ref %}

Jira administrator guides focus on the setup and configuration aspects of the Jira app.

{% content-ref url="/pages/-MCyvWx8beTOXjeeI9Pw" %}
[Jira users](/atlassian-cloud/intercom-for-jira/guides/jira-users.md)
{% endcontent-ref %}

Jira user guides describe how to use the Intercom integration in Jira in day-to-day scenarios.


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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/get-started.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.