Get started

This guide is for Jira Cloud. Change to Get Started with Jira Data Center/Server.

If you are a Jira and Intercom administrator and want to get up and running quickly head to the Setting up guide. This will run you through all the required steps to get going.

If you are looking for specific information or want to learn more on how to use the app we have prepared guides with different users in mind.

pageJira administrators

Jira administrator guides focus on the setup and configuration aspects of the Jira app.

pageJira users

Jira user guides describe how to use the Intercom integration in Jira in day-to-day scenarios.