# Documentation ## Documentation - [Overview](https://docs.toolsplus.io/overview.md) - [Intercom for Jira Cloud](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira.md): Combine the simplicity of Intercom communication with the power of Jira work management - [Get started](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/get-started.md) - [Guides](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides.md) - [Jira administrators](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-administrators.md) - [Setting up](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-administrators/setting-up.md) - [Managing app features](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-administrators/managing-app-features.md) - [Managing notifications](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-administrators/managing-notifications.md) - [Configuring notifications on work item updates](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-administrators/managing-notifications/configuring-notifications-on-issue-updates.md) - [Configuring notifications for specific work item transitions](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-administrators/managing-notifications/configuring-notifications-for-specific-issue-transitions.md) - [Managing visible Intercom data fields](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-administrators/managing-visible-intercom-data-fields.md) - [Managing the Intercom app configuration](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-administrators/managing-the-intercom-app-configuration.md) - [Configuring the app user](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-administrators/configuring-the-app-user.md) - [Revoking Intercom connection](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-administrators/revoking-intercom-connection.md) - [Reconnecting broken Intercom connection](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-administrators/reconnecting-broken-intercom-connection.md) - [Automating conversation linking](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-administrators/automating-conversation-linking.md) - [Jira users](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-users.md) - [Managing Intercom conversation links](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-users/managing-intercom-conversation-links.md) - [Inspecting linked Intercom conversations](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-users/inspecting-linked-intercom-conversations.md) - [Commenting linked Intercom conversations](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-users/commenting-linked-intercom-conversations.md) - [Searching and reporting](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/guides/jira-users/searching-and-reporting.md) - [Reference](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/reference.md) - [Jira Automation](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/reference/jira-automation.md) - [Concepts](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/concepts.md): To use Intercom for Jira effectively, it is good to understand some of the concepts and components on which it is built. This section provides an overview of the key terms and concepts. - [App workflow](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/concepts/app-workflow.md) - [Forge migration](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/forge-migration.md) - [Announcements](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/announcements.md) - [FAQ](https://docs.toolsplus.io/atlassian-cloud/intercom-for-jira/faq.md): Common questions around Intercom for Jira - [Travis CI integration for Jira](https://docs.toolsplus.io/atlassian-cloud/travis-for-jira.md): See Travis CI's build notifications in real-time in your Jira issues - [Getting Started](https://docs.toolsplus.io/atlassian-cloud/travis-for-jira/getting-started.md) - [FAQ](https://docs.toolsplus.io/atlassian-cloud/travis-for-jira/faq.md) - [Jira Cloud for Intercom](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom.md): Supercharge your Intercom with this powerful Jira integration - [Get started](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/getting-started.md) - [Guides](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/guides.md) - [Intercom administrator](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/guides/intercom-administrator.md) - [Setting up](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/guides/intercom-administrator/setting-up.md) - [Managing fields on the create work item form](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/guides/intercom-administrator/managing-fields-on-the-create-issue-form.md) - [Inspecting app information](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/guides/intercom-administrator/inspecting-app-information.md) - [Managing the Intercom app configuration](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/guides/intercom-administrator/managing-the-intercom-app-configuration.md) - [Changing the Intercom app user](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/guides/intercom-administrator/changing-the-intercom-app-user.md) - [Restricting app access](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/guides/intercom-administrator/restricting-app-access.md) - [Uninstalling the app](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/guides/intercom-administrator/uninstalling-the-app.md) - [Intercom teammates](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/guides/intercom-teammates.md) - [Adding the app to Inbox](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/guides/intercom-teammates/adding-the-app-to-inbox.md) - [Creating new Jira work items](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/guides/intercom-teammates/creating-new-jira-issues.md) - [Linking existing Jira work items](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/guides/intercom-teammates/linking-existing-jira-issues.md) - [Managing linked Jira work items](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/guides/intercom-teammates/managing-linked-jira-issues.md) - [Concepts](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/concepts.md) - [Jira connection](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/concepts/jira-connection.md) - [FAQ](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/faq.md) - [Privacy & Terms](https://docs.toolsplus.io/intercom/jira-cloud-for-intercom/privacy-and-terms.md) - [Our privacy program](https://docs.toolsplus.io/trust/our-privacy-program.md) - [Privacy Policy](https://docs.toolsplus.io/legal/privacy-policy.md): What information we collect and why, how we use it, and how to review and update it - [Service Level Agreement](https://docs.toolsplus.io/legal/service-level-agreement.md): The level of service you can expect from us - [End User License Agreement](https://docs.toolsplus.io/legal/end-user-license-agreement.md): What rules you agree to when using our services - [Data Processing Agreement](https://docs.toolsplus.io/legal/data-processing-agreement.md)