Jira Automation

This reference lists all the available components the app provides for Jira automation.

Actions

Input

Field
Type
Description

conversationId

string [required]

Intercom conversation ID to link

issueIdOrKey

string [required]

ID or key of the Jira work item to link to. This input is hidden in the UI and will be resolved by the automation from {{issue.key}}.

Output

Output context: createdIntercomLink

Field
Type
Description

conversationId

string [non-null]

Linked Intercom conversation ID

linkCount

integer [non-null]

Number of Intercom conversations linked to the work item after the action.

changed

boolean [non-null]

Whether the work item links changed

Input

Field
Type
Description

conversationId

string [required]

Intercom conversation ID to link

issueIdOrKey

string [required]

ID or key of the Jira work item to link to. This input is hidden in the UI and will be resolved by the automation from {{issue.key}}.

Output

Output context: deletedIntercomLink

Field
Type
Description

conversationId

string [non-null]

Linked Intercom conversation ID

linkCount

integer [non-null]

Number of Intercom conversations linked to the work item after the action.

changed

boolean [non-null]

Whether the work item links changed

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