Release Notes

[success] Latest Release

1.3.8 (Marketplace Version: 1.2.16-AC )

Release Date: 2018-06-18

New Features

  • In accordance with the design guidelines for the new Jira issue view, we now show linked Intercom conversations in an issue glance (only applies if your Jira instance has the new Jira issue view already enabled).

Past Releases

1.3.7 (Marketplace Version: 1.2.15-AC )

Release Date: 2018-05-16

Improvements

  • Improve stability of publication of conversation updates.

Bug Fixes

  • Fix a problem where conversation updates caused by workflow triggers would fail to get published.

1.3.6 (Marketplace Version: 1.2.14-AC )

Release Date: 2018-04-10

Improvements

  • Relax the way conversation action commands are interpreted. Commands, project and issue keys are now case insensitive.

Bug Fixes

  • Fix a problem where the conversation panel failed to load correctly for issues with no conversation links and Jira configured to any language other than English.

1.3.5 (Marketplace Version: 1.2.14-AC )

Release Date: 2018-04-09

Improvements

  • Improved stability and reliability when communicating with Intercom API.

Removals

  • Conversation linking mechanism via URLs has been removed.

1.3.4 (Marketplace Version: 1.2.13-AC )

Release Date: 2018-03-19

Improvements

  • Minor improvements in frontend and backend.

Bug Fixes

  • Fix a minor problem where connecting a Jira project to Intercom could fail.

1.3.3 (Marketplace Version: 1.2.13-AC )

Release Date: 2018-02-22

New Features


1.3.2 (Marketplace Version: 1.2.12-AC )

Release Date: 2018-02-20

New Features

  • Intercom notifications for Jira comments can now be filtered such that only comments including #intercom are sent to Intercom. See the documentation for more details.
  • Intercom for Jira now sends a success notification when a conversation is linked or unlinked.

1.3.1 (Marketplace Version: 1.2.11-AC )

Release Date: 2018-02-09

New Features


1.3.0 (Marketplace Version: 1.2.10-AC )

Release Date: 2018-02-06

New Features


1.2.4 (Marketplace Version: 1.2.9-AC )

Release Date: 2018-01-26

Bug Fixes

  • Avoid duplicated notes being posted to Intercom when using "comment Jira issue" conversation actions.

1.2.3 (Marketplace Version: 1.2.9-AC )

Release Date: 2018-01-24

Bug Fixes

  • Fix a problem where comment notifications are not sent to Intercom.

1.2.2 (Marketplace Version: 1.2.8-AC )

Release Date: 2018-01-11

New Features

  • Company attributes configuration for visible fields: Standard and custom company attributes can now be configured and will show up in the dialog showing Intercom customers associated with linked Intercom conversations.
  • New conversation action Comment Jira Issue allows to add comments to Jira issues from Intercom conversations.

Bug Fixes

  • Fix a problem where issue change notifications would not propage correctly to linked Intercom conversations.

1.2.1 (Marketplace Version: 1.2.8-AC )

Release Date: 2018-01-05

New Features

  • Simplified configuration for visible fields: Custom and standard attributes can now be configured through the same select box and get fetched directly from your Intercom app.

1.2.0 (Marketplace Version: 1.2.8-AC )

Release Date: 2018-01-03

New Features

  • Intercom Issue Panel is now Conversation Panel. The panel now shows linked conversations and their respective Intercom user.

Bug Fixes

  • Fix a problem where lead name is not rendered when there is only a pseudonym available.

1.1.5 (Marketplace Version: 1.2.7-AC )

Release Date: 2017-12-07

Bug Fixes

  • Fix a problem where conversation actions fail because of inconsistent data format.

1.1.4 (Marketplace Version: 1.2.7-AC )

Release Date: 2017-12-06

New Features

Improvements

  • Show a pop-up message to inform users to reload the Jira page if connection to add-on server has expired.
  • Change Intercom configuration page to a Tab layout instead of a single page to make it easier to navigate different feature configurations.

Bug Fixes

  • Fix a problem where Intercom feature toggles did not actually reflect the correct on/off state.

1.1.3 (Marketplace Version: 1.2.6-AC )

Release Date: 2017-09-15

New Features


1.1.2 (Marketplace Version: 1.2.5-AC )

Release Date: 2017-09-11

Bug Fixes

  • Fix an issue where conversation URLs copied from Intercom Respond fail to be parsed properly.

1.1.1 (Marketplace Version: 1.2.5-AC )

Release Date: 2017-09-11

New Features

  • Conversation panel can now show Intercom contacts extracted from linked Intercom conversations.
  • New contact source configuration that allows to control whether Intercom conversation panel shows Intercom contacts based on linked conversations or based on issue reporter's email address.

Removals

  • Create Intercom User or Lead when there is no Intercom contact matching a issue reporter's email has been removed. If anyone needs this feature we will look into ways to add it back.

[info] Note

Existing users who have Conversation panel enabled might see the panel disappear after the update. To fix this simply go to to the Intercom configuration page and toggle the feature switch to off and then on again.


1.1.0

Release Date: 2017-08-28

New Features

  • New configuration to enable/disable Contact Matching feature.
  • New Workflow Post Function to notify Intercom conversation on issue transition and optionally re-open conversation.
  • New notification trigger configuration that allows more fine-grained configuration of when to notify Intercom conversations.

Removals

  • Removed global re-open conversation configuration. We replaced the global re-open switch with a much more fine-grained configuration that is more versatile and adaptable to different use cases. The use case of a global re-open feature is fully covered by the new configuration.

Marketplace Version: 1.2.4-AC


1.0.5

Release Date: 2017-08-17

Bug Fixes

  • Fix a problem that caused contact matching to fail and resulted in Intercom panel not rendering.

Marketplace Version: 1.2.1-AC


1.0.4

Release Date: 2017-08-11

Improvements

  • Fix UI spacing on connection configuration page

Marketplace Version: 1.2.1-AC


1.0.3

Release Date: 2017-08-10

New Features

  • Conversation Linking

Improvements

  • Render Browser field with decoded browser and OS information

Marketplace Version: 1.2.1-AC


1.0.2

Release Date: 2017-08-01

New Features

  • Contact matching
  • Configurable visible Intercom fields
  • Create Intercom User or Lead if no match found

Marketplace Version: 1.2.0-AC

results matching ""

    powered by

    No results matching ""